2018 Seminar Schedules

Tuesday

Wednesday

Tuesday, May 15, 2018

Maines Food Show |10 AM – 5 PM

Sexual Harassment: What Management Needs to Know in the Current Cultural and Legal Climate with Laura Harshbarger

9 AM | Cypress Room
In this session, we will discuss the basics of what every employer should be doing to avoid sexual harassment incidents from occurring More about this seminar.

Creating Service Change:Transforming the Guest Experience by Modifying your FOH Approach with Tim Kirkland

11 AM | Cypress Room C
Tim will deliver proven tools and tactics from his best-selling book “The Renegade Server.” Learn to sell more, serve better, and intensify loyalty establishing a unique connection with guests More about this seminar.

Change Management: How Adaptive Leadership Techniques Can Improve Team Quality, Performance, and Retention with Tim Kirkland

2 PM | Cypress Room C

Tim will teach leaders how to better their results by constantly striving to better the quality of their teams. He’ll examine how to hire noticeably better candidates by strategically elevating the hiring and interviewing process to a skill, rather than a “circumstance.”   More about this seminar

Wednesday May 16, 2018

Maines Food Show | 9 AM – 3 PM

Sexual Harassment: What Management Needs to Know in the Current Cultural and Legal Climate with Laura Harshbarger

9 AM | Cypress Room
In this session, we will discuss the basics of what every employer should be doing to avoid sexual harassment incidents from occurring More about this seminar.

Creating Service Change:Transforming the Guest Experience by Modifying your FOH Approach with Tim Kirkland

11 AM | Cypress Room C
Tim will deliver proven tools and tactics from his best-selling book “The Renegade Server.” Learn to sell more, serve better, and intensify loyalty establishing a unique connection with guests More about this seminar.